Durham Recruiting is looking for an experienced Bilingual Order Desk / Customer Service professional for our client in Pickering. This role is ideal for someone who enjoys working in a small office with a wonderful team. You must be compassionate, able work independently and have great attention to detail.
What Stood Out For Us:
Our client has year over year growth of over 15% and is looking to add 2 new hires to their team. With a large portion of their B2B sales coming from Quebec we are looking for two bilingual stars. This is a North American company and the Canadian office has been family run for 20 years.
The Canadian office is full of amazing people that love what they do and are passionate about their industry. Our client is a supplier to Salons, Beauty Supply Stores and Schools. With various products in the beauty field the ideal candidate has a passion for hair accessories, wigs and product.
Why Choose Our Client:
Monday – Friday 9am to 5pm
$23/hr + Benefits + RRSP Plan (client matching)
Clean, friendly and inviting work environment
Fantastic team to work and grow with
Full industry training provided
Growing and successful company
Small office setting – no one is a ‘number’, very much a family environment
In a nutshell you will be working with new and existing clients (Salon owners and Beauty Supply stores) to place their orders, give advice and introduce new product. Orders come through phone, email and website. There are over 9000 products and growing. Orders range from 1 piece to large bulk orders.
A full detailed list will be given to successful candidates during the interview process
What We Need From You:
Compassionate and empathetic with great communication skills (in both English and French)
Excellent organizational skills, attention to detail and data entry skills
5+ years in an order desk / CSR role in a manufacturing, industrial or retail supplier industry
Experience with beauty supplies, hair dressing or fashion is considered an asset
Great excel skills, computer and software experience
We would like to thank all those that apply but only those that are chosen for an interview will be contacted for an interview via email.