Before we ‘opened our doors’ we met with a number of businesses to understand their pain points when partnering with recruitment agencies. We realized that the process was the problem with the traditional recruiting model. So we developed THE KELLOW APPROACH, a proprietary hiring process that is the most rigorous and bespoke in the industry based on client feedback.

We believe the first meeting (or two) is the most important. This is why we spend a significant amount of time going beyond the job vacancy to understand all aspects of your business. This lays the crucial groundwork for sourcing the RIGHT candidate.

The result: a success rate 300% higher than the industry norm!

exploreexplore image
source gear imagesource image
assess-gear imageassess image
match-gear imagematch image
retain-gear imageretain image


We meet with you and team in-person (usually twice) to get deep understanding of your culture and operation i.e. our exploration goes far beyond the job description. We actively LISTEN to understand what YOU want. By investing significant time getting to know your industry, business and team this allows us to lay down the crucial groundwork in formulating our recruitment strategy.


With our deep understanding of your culture, operation and specific role we develop our strategy i.e. profile the target, what will resonate, where to find them. We have mastered the art of messaging and with the detailed data we collect, we craft specific messages that tell YOUR story.

We have a variety of channels to source local Durham talent in addition to job boards such as; networking, referrals, Facebook, LinkedIn, a database of active and passive candidates, etc.


Our assessment is consistent across ALL SECTORS AND ROLES in that we take a 4-step approach. Feedback from our partners and candidates is that it’s the most rigorous and efficient in Durham and is why we have a success rate of 97% for Permanent Placements and 92% for Temp-to-Hire Placements (past 90-day probation)

1) We filter 90-95% of all applicants 2) Provide best-in-class assessment(s) 3) Customized 45-60-minute phone discussion 4) 60-90-minute face-to-face interview


You trust us to match you with the ‘right’ candidate. We understand this, will never take for granted and take every precaution necessary to connect you with the very best candidates for YOUR company. We take all the information gathered by our candidates and develop profiles that contain a combination of our interview questions, spidey senses and scientific results derived from our assessments.

We are truly passionate about being connectors in the Durham Community.


Once the candidate is placed our job doesn’t end there. We stay actively involved with you and the candidate to check-in and help address any questions should they arise. We know most of our candidates personally! Additionally, we provide our expertise on retention strategies such as onboarding, mentorship programs, rewards systems, training, work-life balance and fostering teamwork.